WHAT TO EXPECT  |  LOCATION & HOURS | Parent Handbook

Special Kids is a ministry existing to serve Jesus Christ by caring for His children. Because serving is our first priority, we are here to work with each and every family that comes through our doors. To ask about the specifics of your insurance or our payment options, please contact our office at 615.809.2632. We are here to work with you and, most importantly, see that your child receives the therapy & nursing care he or she needs.




If you are covered by an insurance plan, Special Kids will verify your insurance before beginning services. This verification process includes contacting your primary insurance and secondary insurance providers if you have one or both. 

Copay/Co-insurance: A copay is what you pay out of pocket per visit. Traditional health insurance plans include some type of copay whenever you receive a service- be it a doctor visit or your regular physical therapy visit at Special Kids. Once your insurance is verified, Special Kids will be able to tell you what your copay will be for each therapy visit if you have this type of plan.

Deductible: A deductible is the total amount you pay per year before your insurance begins to pay for services. Newer health insurance plans such as High Deductible Health Plans may have a larger deductible you must reach before your insurance pays for treatment. Once your insurance is verified, Special Kids will be able to confirm your yearly deductible amount and what each visit will cost towards that deductible.

Is my form of insurance accepted? Is my form of TennCare accepted?

Special Kids is a participating provider with the following insurance companies. If you do not see your insurance provider on this list, please give us a call at 615.809.2632 as this list may have expanded. For insurances that are not in-network, Special Kids is able to file a family's out-of-network benefits.

  • Aetna
  • AmeriGroup (TennCare)
  • BlueCross BlueShield of Tennessee
  • Cigna
  • Coventry Health Care
  • First Health
  • Great West
  • Humana/ Choice Care
  • Private Healthcare Systems (PHCS)
  • Signature Health Alliance 
  • TennCare Select/ Blue Care (TennCare)
  • TriCare (Standard and Reserve Select)
  • United Health Care
  • United Health Care Community Plan (TennCare)

If you have questions regarding what your insurance plan offers, you are always welcome to call the 1-800 phone number that is listed on the back of your insurance card to speak with your provider directly.




For patients that have little or no insurance coverage, Special Kids offers a sliding scale based on three factors. 1.) Your household income.  2.) The number of children living in your household.  3.) The number of services a week your child will need from Special Kids. You will be presented with a sliding scale at your initial meeting where you can ask questions and speak to our family resources team in person. Payment plans may also be arranged during the initial visit.